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ACMP SoCal Educational Event: May 18, 2018

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Date: Friday, May 18, 2018
Time: 2:00
 pm – 5:00 pm

Where: Resources Global Professionals (RGP)

1000 Wilshire Blvd. #1600, Los Angeles, CA 90017 – View Map

Get your tickets by clicking here!

Two Learning Topics:

  • Strategy by Design: Enabling Strategy & Execution with Intelligent Org Design & Change Management
  • Digital Transformation NEEDS Change Management. Are You Ready?

About our guest speakers:
Ed Tyson is a management consultant and executive coach. Ed is the co-founder of PerSynergy Consulting, LLC, a boutique business consulting and coaching firm located in Southern California. Prior to becoming an external consultant, Ed spent nearly 20 years in health care, advising the subsidiary presidents, chief operating officers and chief executive officers of multiple publicly-traded organizations. As a former strategy and process improvement executive, Ed understands both the “hard” and “soft” side of business and leadership. Ed is a veteran of the United States Marine Corps. He holds a Bachelor’s degree in Philosophy from Penn State University and a Master’s degree in Adult Organizational Development from Temple University.

Tony Fatouros helps organizations integrate digital into their organization and culture. As the Practice Lead for Organizational Change and Business Process Improvement in the greater Los Angeles region at CGI – one of the largest IT and business consulting services firms in the world. Over the past 15 years, Tony held both leadership and senior consulting roles at some of the most recognized brands including: Caesars Entertainment, DirecTV / AT&T, Panasonic, Amgen.

Questions? Contact Rudy Lacayo, our Director of Professional Development

Join us for a special event with our guest speakers Ed Tyson and Tony Fatouros.

 

What Happened in Las Vegas, ACMP 2018?

Newsletter Update: Tuesday, April 10, 2018

In this issue:                                                                                              April 10, 2018

What didn’t stay in Vegas

California was the highest represented state among attendees of the Change Management conference last month in Las Vegas. What did we bring home from the largest event of the year?  ACMP SoCal board members share their favorite learnings.
Read more and share YOUR takeaways in our LinkedIn group.

Barbara Ansell, ACMP SoCal Treasurer:
The New DNA of Change in a Digital World,” presented by SAP consultants Kerry Brown (representing the business side) and Oliver Kohnke (representing the technology side).  The presenters work together to implement new tools and techniques for change management success in organizations.  Another session with a similar message was “Change Management Has Changed!” presented by Slalom Consulting’s  Amy Valente (business side) and Jared Matfess (technology).

Both presentations discussed new tools they have used with clients.  Many of the tools are in Office 365.  They stressed the following:

  • We must let go of what we have learned and reinvent ourselves in order to meet changed customers’ needs and wants. Users have new ways of playing, shopping, watching, and talking, and as Change Managers we need to adapt.  Change managers need to consider diverse users/customers and tailor the tools to meet different audiences.
  • From Gartner 2016: “Organization and culture are the biggest hurdles to digital business transformation.”  However, the presenters said that an organization’s culture will be changed by digital transformation.
  • Change Management has to be agile and lean to bridge the speed-gap between technology and people.  Change Managers need to understand agile approaches as well as have a basic digital technology know-how.
  • Recent changes to Office 365 have made great improvements in tools that are useful for CM; they need to be standardized and integrated in your environment.
Michelle Saykally, ACMP SoCal Director of Membership:
The themes this year for me at the ACMP Global Conference 2018 in Las Vegas focused on our wonderful brains, our ever-changing minds, culture and climate, and the science of human behavior. I would like to share some highlights from the Masterclass – Leveraging Neuroleadership to Thrive and Embrace Change facilitated by Carlos Davidovich, Vice President, Executive Coaching and Neuromanagement from Optimum Talent, Inc. Carlos received a psychology degree in Spain, medical degree in Argentina, an MBA in Switzerland and coaching credentials from the European Mentoring and Coaching Council. He has been coaching and supporting the development of leaders and management teams for fifteen years and draws on his skills as a medical doctor to deliver insights about neuroscience, leadership and change.As a change management person, I found the presentation of this material fascinating when considering what goes on within each of us when faced with change on a daily and sometimes hourly basis. How do we effectively manage complexity and thrive? Carlos said it comes down to synchronizing the Science of the Brain with Leadership Behaviors. Here are some of his brain and behavior highlights.

  1. The worst thing about change is fear of the unknown. How do we overcome our brain’s barriers to change? Throughout our lifetimes, our brain produces new connections all the time; therefore, we have the capacity to rewire our brains during our entire lives.
  2. We have an amazing set of tools: our brains are the hardware and our minds are the software.
  3. Humans have evolved with the use of 5 brains1)  Amygdala(fright/avoid/flight), 2) Reptilian (survive, safety, sustenance, reproduce), 3) pre-frontal cortex (rational  – executive functions), 4) our hearts and 5) our gut. Our 5 brains are involved in all decision-making processes – 4 out of 5 are emotion based.
  4. The final weight of our decisions, conscientiously or not, lies in our emotions.
  5. Carl Jung – “That which we resist, persists.” We are the ones in charge of changing for ourselves.
  6. What’s your story? A. Ellis’ ABC Model states: Adversity + Our Beliefs = Consequences. “Be careful how you are talking to yourself because you are listening!” Change the meaning and you will change your story.
  7. Viktor Frankel – “Everything can be taken from a man but one thing, the last of human freedoms – to choose one’s attitude in any given set of circumstances to choose one’s own way.”
  8. “We are not thinking machines that feel, but emotional machines that think.” Antonio Damasio MD
  9. Communicate, communicate, communicate – make change familiar.
  10. Let people be involved in the process of change – create healthy alliances. Join the emotional brain and the rational brain.
  11. Do not overload the brain! Small changes can bring about big results.
  12. Create a compelling vision – visions lead behaviors. What is your vision of your work, your organization, yourself.
  13. Vision leads to changes without fears and pushes us out of our comfort zones. “Be the change you want to see in the world.” Gandhi
Anka Pruszynska-Garcia, ACMP SoCal President:
Not being able to attend the conference this year, I was thrilled to see that a few sessions, including the keynotes, were available for live streaming to all ACMP members.
Sally Hogshead‘s presentation was a perfect parting gift of 2018 Change Management – inspiring, fascinating and energizing, just like a great hit played as encore at a concert. (According to Sally’s assessment, i’m a ROCKSTAR, so this comparison came quite obviously.) Sally encourages a different perspective in assessing and coaching on one’s most valuable differentiating traits. The concepts may be familiar, if you’ve taken Strengths Finder, Myers Briggs, Social Styles, Standout etc., yet the Fascination Advantage focuses on how the world perceives you, how you engage and fascinate. Sally’s coaching is very positive, all about “becoming more of yourself”, honing in, appreciating your advantages and building on them.
My group came out of the live streaming session smiling and motivated, ready to take the generously offered free assessment – which we all did, and it’s already helped us work together better.
Do you want to watch actual session recordings? Change Management 2018 Video Bundle is available for purchase; this package contains 42 recorded sessions (it does not include keynote speaker sessions, Masterclass Sessions or speakers who chose not to be recorded). Prices are: Conference Attendees $99; Members: $299; Nonmembers: $449.
Abraham Gutsioglou, ACMP SoCal Director of Marketing and Communication:
When: Friday, May 18th / 2-5:00pm
Where: Downtown Los Angeles /  Location to be confirmed
Ticket sales will start on April 23 – we’ll send you a link!

Hold the date for our next learning event

Two Learning Topics:

  • Strategy by Design: Enabling Strategy & Execution with Intelligent Org Design & Change Management
  • Digital Transformation NEEDS Change Management. Are You Ready?

About our guest speakers:
Ed Tyson is a management consultant and executive coach. Ed is the co-founder of PerSynergy Consulting, LLC, a boutique business consulting and coaching firm located in Southern California. Prior to becoming an external consultant, Ed spent nearly 20 years in health care, advising the subsidiary presidents, chief operating officers and chief executive officers of multiple publicly-traded organizations. As a former strategy and process improvement executive, Ed understands both the “hard” and “soft” side of business and leadership. Ed is a veteran of the United States Marine Corps. He holds a Bachelor’s degree in Philosophy from Penn State University and a Master’s degree in Adult Organizational Development from Temple University.

Tony Fatouros helps organizations integrate digital into their organization and culture. He is the Practice Lead for Organizational Change and Business Process Improvement in the greater Los Angeles region at CGI – one of the largest IT and business consulting services firms in the world. Over the past 15 years, Tony held both leadership and senior consulting roles at some of the most recognized brands including: Caesars Entertainment, DirecTV / AT&T, Panasonic, Amgen.

Questions? Contact Rudy Lacayo, our Director of Professional Development

Prosci Change Management Certification class coming soon

Interested in getting certified in this most popular methodology? We are planning another round of discounted offerings in June-July, if we can get 16 folks on the RSVP list by the end of May. Click below to sign up if you want to be part of it!

Sign up

 

Join us in Las Vegas, ACMP 2018!

Newsletter Update: Thursday, March 15, 2018

Change Management 2018 conference
Las Vegas, March 25-28, 2018

The ACMP Global conference is in our neck of the woods (or desert) again this year. Several ACMP SoCal members will be there, and are already looking forward to seeing you there.
Register for the conference now and connect with us to plan a get-together.
Already registered? Reach out to fellow members in the conference app!

Looking for more opportunities to join us? 

As we are developing our learning event roadmap for 2018, we want to hear from you. Click here to let us know your interests, so that we can plan events tailored to your needs:
1. Which topics would you like to hear about and discuss?
2. Where should we hold our events?
3. What formats of events would be of interest to you?

Board Announcements

  • Renewing your ACMP membership? Please remember to indicate ACMP SoCal as your primary chapter affiliation. Our official numbers and support from ACMP rely only on the count of primary affiliation members.
  • Do you feel like you could contribute with your time and expertise? Let us know why you would be the perfect fit for one of our open positions: Vice President and Secretary, Director of Events.

 

Congratulations newly Prosci-certified change management practitioners ACMP SoCal!

Newsletter Update: Monday, February 5, 2018

We are excited to announce that we have had a very successful first ACMP SoCal exclusive Prosci certification program on January 16-18 this year. Here’s what the participants said about the training and their experience with us.

Debbie RobinsI found the Prosci training very relevant and well done.  There were many learnings and practical applications of the Prosci methodology during the class that I will be able to use on my current project as well as future ones.

Sarah Nickerson: It was an intense 3 days, packed with learning, hands-on activities and collaboration. The instruction, materials and group discussions were very useful.
The Prosci training and certification provides an excellent framework, tools and resources to organize and legitimize the type of change management work I’ve been doing for years. Additionally, the Prosci brand is well-recognized, giving the credential value.

Alan Wright: I thoroughly enjoyed the experience. It was a great session led by very knowledgeable instructors with a wonderful mix of classmates. It was a fun time learning about powerful change tools.  The models and methods provide intuitively simple and useful plug-and-play tools for managing a change event.And since many clients are using the Prosci method, it allows you to use a shared language and methodology when working with the client, which keeps everyone on the same page as you successfully move through the phases of change.
 Here are some pictures of the fun we had!IMG_1977

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Are you interested in getting certified in change management with us?
ACMP SoCal is planning more exclusive, discounted training offers this year.

All you have to do is sign up below to be the first to know!

Click Me to be among the 1st.

On Other News!!!

ACMP 2018

Change Management 2018 conference
Las Vegas, March 25-28, 2018

The ACMP Global conference is in our neck of the woods (or desert) again this year. Several ACMP SoCal members will be there, and are already looking forward to seeing you there.
Register for the conference now and connect with us to plan a get-together.
Already registered? Reach out to fellow members in the conference app!

Looking for more opportunities to join us? 

As we are developing our learning event roadmap for 2018, we want to hear from you. Click here to let us know your interests, so that we can plan events tailored to your needs:
1. Which topics would you like to hear about and discuss?
2. Where should we hold our events?
3. What formats of events would be of interest to you?

Board Announcements

  • Renewing your ACMP membership? Please remember to indicate ACMP SoCal as your primary chapter affiliation. Our official numbers and support from ACMP rely only on the count of primary affiliation members.
  • Do you feel like you could contribute with your time and expertise? Let us know why you would be the perfect fit for one of our open positions: Vice President and Secretary, Director of Events.

 

Webinar: The Four Keys of Engaging All Personalities and Perspectives

Date: Wednesday, October 11, 2017
Time: 6:00 – 7:00 pm

ACMP SoCal member, Joe Foster, presented this session at the ACMP Canada conference this year. Now we have the opportunity to see it as exclusive webinar for ACMP SoCal members!

This presentation combines real world experiences with the latest findings in neuroscience to demonstrate how to address the different stakeholder perspectives that can make or break a change initiative. With hands on activities, multi-media content, and entertaining personal stories, this session takes an engaging and interactive approach on how to tackle a complicated and vital subject…addressing all human ‘needs’ when implementing change.

Sponsor Contracting: Get What You Need from Sponsors…

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“It was a truly inspiring afternoon! We listened and talked, shared and challenged, brainstormed and collaborated. Kate Duchene, President & Chief Executive Officer of RGP (top middle among the ACMP SoCal board members) opened the meeting with a praise to collaboration and ongoing learning. And boy, did we learn from our keynote speaker, Don HarrisonPresident and Founder of IMA (bottom left, with the soon-to-be certified in AIM grand prize winner, Sari Syeda). And there was networking, happy hour, and more prizes.
I am truly grateful for the opportunity to meet and work with such talented group of change management professionals. Thank you all!

Anka Pruszynska-Garcia
Vice President, ACMP SoCal Chapter


Notes from Don Harrison’s presentation
by Michelle Saykally, Director of Membership, ACMP SoCal Chapter

On Friday, September 15, our ACMP SoCal Chapter was fortunate to host an experienced guide and mentor speaking about the Art of Sponsor Contracting, Don Harrison, the principle designer of a systematic and business-focused approach to predicting, managing and accelerating implementation success, the Accelerating Implementation Methodology (AIM).

Don shared real-life situations in which we could reflect on our own challenges in building that critical relationship with project sponsors – whether their role is an authorizing sponsor for resources and money or a reinforcing sponsor at a more local level. No matter what the sponsor role, Don took us through the roadmap for how we might improve the potential for project success by learning how to contract with Sponsors. Don made it clear from the start, “Sponsorship is the single most important factor in ensuring fast and successful implementation.”

Why do we need sponsor contracts?
 This is the most important tool in your change toolkit!
 Get sponsors to do what we need them to do throughout the lifecycle of change
 Communicate most effectively even when you have difficult messages to share
 All failed Projects can be traced back to poor Contracting

The CAST of Implementation Roles: Champions, Agents, Sponsors, Targets
Think about your last meeting with your Sponsor…
 What went well and what did not?
 What commitment did you have when you left the room

The Value of Contracting

  • Ensure Sponsors are clear on what is expected of them
  • Help drives consistency across sponsors in what they say and do.

Contracting Guidelines

  • Use “active Language”
  • Use non-qualified language
  • Preserve your Sponsor’s currency

Preserving Your Sponsor Currency

  • Their Time, Energy, Money, Reputation

Will your sponsor interaction be a written or formal discussion?

  • What is your past history working with this sponsor?
  • What is the Sponsor’s level of commitment to the project?
  • Perception of risk of the Sponsor not following through
  • Comfort level in providing feedback to the Sponsor

Prepare for the discussion

  • Expressed: what should be expressed and to whom? What does he or she need to tell her direct reports?
  • Modeled: what decisions do you need the sponsor to make? What access do you need? What meetings should the sponsor attend?
  • Reinforced: How should the sponsor recognize and reward efforts? What cannot be tolerated? How will progress be monitored? How will success be celebrated?

For more information about the Art of Sponsor Contracting, please check out IMA’s website blog (click here).

 

Watch: Learned in New Orleans, Applied in SoCal

webinar slide

Six ACMP SoCal members recap their takeaways from the conference, including some very practical opportunities you don’t want to miss!
Click here to view recording of ACMP SoCal webinar from June 23, 2017 (50 min.)

  • You may be asked to download and install Webex Recording Player.
  • Alternatively, if you open the link in Internet Explorer, you may use Java to play the recording.
  • Download handout here.

Let us know your thoughts in comments below!