What Happened in Las Vegas, ACMP 2018?

Newsletter Update: Tuesday, April 10, 2018

In this issue:                                                                                              April 10, 2018

What didn’t stay in Vegas

California was the highest represented state among attendees of the Change Management conference last month in Las Vegas. What did we bring home from the largest event of the year?  ACMP SoCal board members share their favorite learnings.
Read more and share YOUR takeaways in our LinkedIn group.

Barbara Ansell, ACMP SoCal Treasurer:
The New DNA of Change in a Digital World,” presented by SAP consultants Kerry Brown (representing the business side) and Oliver Kohnke (representing the technology side).  The presenters work together to implement new tools and techniques for change management success in organizations.  Another session with a similar message was “Change Management Has Changed!” presented by Slalom Consulting’s  Amy Valente (business side) and Jared Matfess (technology).

Both presentations discussed new tools they have used with clients.  Many of the tools are in Office 365.  They stressed the following:

  • We must let go of what we have learned and reinvent ourselves in order to meet changed customers’ needs and wants. Users have new ways of playing, shopping, watching, and talking, and as Change Managers we need to adapt.  Change managers need to consider diverse users/customers and tailor the tools to meet different audiences.
  • From Gartner 2016: “Organization and culture are the biggest hurdles to digital business transformation.”  However, the presenters said that an organization’s culture will be changed by digital transformation.
  • Change Management has to be agile and lean to bridge the speed-gap between technology and people.  Change Managers need to understand agile approaches as well as have a basic digital technology know-how.
  • Recent changes to Office 365 have made great improvements in tools that are useful for CM; they need to be standardized and integrated in your environment.
Michelle Saykally, ACMP SoCal Director of Membership:
The themes this year for me at the ACMP Global Conference 2018 in Las Vegas focused on our wonderful brains, our ever-changing minds, culture and climate, and the science of human behavior. I would like to share some highlights from the Masterclass – Leveraging Neuroleadership to Thrive and Embrace Change facilitated by Carlos Davidovich, Vice President, Executive Coaching and Neuromanagement from Optimum Talent, Inc. Carlos received a psychology degree in Spain, medical degree in Argentina, an MBA in Switzerland and coaching credentials from the European Mentoring and Coaching Council. He has been coaching and supporting the development of leaders and management teams for fifteen years and draws on his skills as a medical doctor to deliver insights about neuroscience, leadership and change.As a change management person, I found the presentation of this material fascinating when considering what goes on within each of us when faced with change on a daily and sometimes hourly basis. How do we effectively manage complexity and thrive? Carlos said it comes down to synchronizing the Science of the Brain with Leadership Behaviors. Here are some of his brain and behavior highlights.

  1. The worst thing about change is fear of the unknown. How do we overcome our brain’s barriers to change? Throughout our lifetimes, our brain produces new connections all the time; therefore, we have the capacity to rewire our brains during our entire lives.
  2. We have an amazing set of tools: our brains are the hardware and our minds are the software.
  3. Humans have evolved with the use of 5 brains1)  Amygdala(fright/avoid/flight), 2) Reptilian (survive, safety, sustenance, reproduce), 3) pre-frontal cortex (rational  – executive functions), 4) our hearts and 5) our gut. Our 5 brains are involved in all decision-making processes – 4 out of 5 are emotion based.
  4. The final weight of our decisions, conscientiously or not, lies in our emotions.
  5. Carl Jung – “That which we resist, persists.” We are the ones in charge of changing for ourselves.
  6. What’s your story? A. Ellis’ ABC Model states: Adversity + Our Beliefs = Consequences. “Be careful how you are talking to yourself because you are listening!” Change the meaning and you will change your story.
  7. Viktor Frankel – “Everything can be taken from a man but one thing, the last of human freedoms – to choose one’s attitude in any given set of circumstances to choose one’s own way.”
  8. “We are not thinking machines that feel, but emotional machines that think.” Antonio Damasio MD
  9. Communicate, communicate, communicate – make change familiar.
  10. Let people be involved in the process of change – create healthy alliances. Join the emotional brain and the rational brain.
  11. Do not overload the brain! Small changes can bring about big results.
  12. Create a compelling vision – visions lead behaviors. What is your vision of your work, your organization, yourself.
  13. Vision leads to changes without fears and pushes us out of our comfort zones. “Be the change you want to see in the world.” Gandhi
Anka Pruszynska-Garcia, ACMP SoCal President:
Not being able to attend the conference this year, I was thrilled to see that a few sessions, including the keynotes, were available for live streaming to all ACMP members.
Sally Hogshead‘s presentation was a perfect parting gift of 2018 Change Management – inspiring, fascinating and energizing, just like a great hit played as encore at a concert. (According to Sally’s assessment, i’m a ROCKSTAR, so this comparison came quite obviously.) Sally encourages a different perspective in assessing and coaching on one’s most valuable differentiating traits. The concepts may be familiar, if you’ve taken Strengths Finder, Myers Briggs, Social Styles, Standout etc., yet the Fascination Advantage focuses on how the world perceives you, how you engage and fascinate. Sally’s coaching is very positive, all about “becoming more of yourself”, honing in, appreciating your advantages and building on them.
My group came out of the live streaming session smiling and motivated, ready to take the generously offered free assessment – which we all did, and it’s already helped us work together better.
Do you want to watch actual session recordings? Change Management 2018 Video Bundle is available for purchase; this package contains 42 recorded sessions (it does not include keynote speaker sessions, Masterclass Sessions or speakers who chose not to be recorded). Prices are: Conference Attendees $99; Members: $299; Nonmembers: $449.
Abraham Gutsioglou, ACMP SoCal Director of Marketing and Communication:
When: Friday, May 18th / 2-5:00pm
Where: Downtown Los Angeles /  Location to be confirmed
Ticket sales will start on April 23 – we’ll send you a link!

Hold the date for our next learning event

Two Learning Topics:

  • Strategy by Design: Enabling Strategy & Execution with Intelligent Org Design & Change Management
  • Digital Transformation NEEDS Change Management. Are You Ready?

About our guest speakers:
Ed Tyson is a management consultant and executive coach. Ed is the co-founder of PerSynergy Consulting, LLC, a boutique business consulting and coaching firm located in Southern California. Prior to becoming an external consultant, Ed spent nearly 20 years in health care, advising the subsidiary presidents, chief operating officers and chief executive officers of multiple publicly-traded organizations. As a former strategy and process improvement executive, Ed understands both the “hard” and “soft” side of business and leadership. Ed is a veteran of the United States Marine Corps. He holds a Bachelor’s degree in Philosophy from Penn State University and a Master’s degree in Adult Organizational Development from Temple University.

Tony Fatouros helps organizations integrate digital into their organization and culture. He is the Practice Lead for Organizational Change and Business Process Improvement in the greater Los Angeles region at CGI – one of the largest IT and business consulting services firms in the world. Over the past 15 years, Tony held both leadership and senior consulting roles at some of the most recognized brands including: Caesars Entertainment, DirecTV / AT&T, Panasonic, Amgen.

Questions? Contact Rudy Lacayo, our Director of Professional Development

Prosci Change Management Certification class coming soon

Interested in getting certified in this most popular methodology? We are planning another round of discounted offerings in June-July, if we can get 16 folks on the RSVP list by the end of May. Click below to sign up if you want to be part of it!

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